Usage and cost records come from the AI providers and automation platforms you use, normalized into a common format: provider, model, workflow, tokens where available, cost, status, retries, and duration. Providers report usage differently — some meter tokens, some credits, some requests — so the pipeline is built to ingest each provider's format rather than pretending they are all alike.
Integrations are configured per customer during an engagement. Your dashboard only ever shows data from sources that are actually connected — if nothing is configured yet, it says so plainly instead of showing invented numbers.